Mandatory Training Requirements for Care Staff
Proper training is essential for delivering safe, effective care and meeting CQC standards. This guide outlines the mandatory training requirements for care staff.
Core Mandatory Training
All care staff must complete the following training:
1. Induction Training
Care Certificate - The nationally recognized standard covering:
- Understanding your role
- Your personal development
- Duty of care
- Equality and diversity
- Work in a person-centred way
- Communication
- Privacy and dignity
- Fluids and nutrition
- Awareness of mental health, dementia and learning disabilities
- Safeguarding adults
- Safeguarding children
- Basic life support
- Health and safety
- Handling information
- Infection prevention and control
Timeline: Must be completed within 12 weeks of starting
2. Health and Safety
- Fire safety and evacuation procedures
- Risk assessment
- Accident and incident reporting
- COSHH (Control of Substances Hazardous to Health)
- Manual handling
Frequency: Annual refresher required
3. Safeguarding
- Recognizing signs of abuse
- Types of abuse and neglect
- Reporting procedures
- Whistleblowing
- Mental Capacity Act
- Deprivation of Liberty Safeguards
Frequency: Annual refresher required
4. Infection Prevention and Control
- Hand hygiene
- Use of PPE
- Cleaning and decontamination
- Waste management
- Outbreak management
Frequency: Annual refresher required
5. Moving and Handling
- Safe moving techniques
- Use of equipment
- Risk assessment
- Back care
Frequency: Annual refresher required
6. Medication Administration
- Safe administration practices
- Storage and disposal
- Record keeping
- Recognizing side effects
Frequency: Annual refresher required
7. First Aid and Basic Life Support
- CPR techniques
- Use of defibrillators
- Choking procedures
- Emergency response
Frequency: Annual refresher required
8. Food Hygiene
- Safe food handling
- Storage temperatures
- Cross-contamination prevention
- Personal hygiene
Frequency: Every 3 years
Specialist Training
Depending on the service type and client needs, additional training may be required:
Dementia Care
- Understanding dementia
- Person-centred dementia care
- Communication techniques
- Managing challenging behaviors
Learning Disabilities
- Understanding learning disabilities
- Positive behavior support
- Communication strategies
- Rights and choices
Mental Health
- Mental health awareness
- Crisis intervention
- De-escalation techniques
- Recovery-focused care
End of Life Care
- Palliative care principles
- Pain management
- Emotional support
- Cultural and spiritual needs
Management and Leadership Training
Registered managers and senior staff require additional training:
- Leadership and management skills
- Quality assurance and auditing
- Recruitment and retention
- Performance management
- CQC regulations and compliance
- Business planning and finance
Training Records
Maintain comprehensive records showing:
- Training completed and dates
- Trainer qualifications
- Assessment results
- Refresher dates
- Individual training plans
- Competency assessments
Ensuring Compliance
To maintain training compliance:
- Training matrix - Track all staff training status
- Scheduled refreshers - Plan ahead for renewals
- Induction checklist - Ensure new staff complete requirements
- Competency assessments - Verify practical skills
- Supervision - Regular one-to-ones to identify training needs
Online vs. Face-to-Face Training
- Online training - Suitable for knowledge-based topics
- Face-to-face training - Required for practical skills
- Blended approach - Combines both methods effectively
Training Providers
Choose training providers who offer:
- Accredited courses
- Qualified trainers
- Practical assessments
- Certification
- Ongoing support
Our Training Services
We provide comprehensive training programs including:
- Care Certificate delivery
- All mandatory training courses
- Specialist training
- Management development
- On-site and online options
Contact us at 07495 932662 to discuss your training needs.
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